Tel: 01689 875 777Tel: 01689 875 777

Remote Support

To assist you with the complex management of your networks, 1stDNS Limited provide our remote support solution, using both our own custom remote desktop software and other industry standard tools, we can provide services from one time support to full managed networks. Clients for both servers and desktops, wether your computers be hosted in a datacenter or on the desks of your staff we can support and maintain for you, allowing you to get on with the task of running your buesiness.

 

One Time Support

To access our one time remote support please contact our staff on 01689 875777, they will be able to assist you through the process to allow us to connect to your machine and take control to assist in any issues you may have, once we have finished simply close your browser to remove all trace from your computer that we were even there, this is for your security, as we do not include spyware or malware in our software.

 

Managed Network

Using our experience with networks and their attached devices, we can support anything from EPOS to printers. Giving you complete peice of mind that your mission critical systems are online and available with the utmost reliability. We even come and visit you if you are not able to solve your issue over the internet.